Why choose a Family-Owned Cleaning Company over a Corporate Service

When searching for a janitorial service, do you engage a corporate provider or a small, family-owned outfit? Most people, torn between engaging an enterprise or family business, wrestle with the advantages of each provider. The advantages of using a family-owned cleaning company far outweigh those of contracting a large corporate cleaning company, especially when you are looking for commercial cleaning services.

Flexibility

A family-owned cleaning company is more likely to fit your needs compared to a corporate entity. A locally-owned business is able to adjust their schedule to your availability. Family-owned cleaning companies tailor their services to the needs of the customer. They can also set their own schedule to come in nights, weekends, or whatever time works best for their client.

Affordable Prices

To ensure their profitability, large corporate cleaning companies set their commercial cleaning services higher than those of small, family-owned cleaning services. Corporate cleaning companies have more overhead and set high prices to ensure they cover their extra costs and guarantee sustainability. Family businesses, on the other hand, have wiggle room since their expenditure is lower. Therefore, they do not have to charge as much to stay in business. In fact, the low overhead of running a smaller, family-owned business is a major contributor to the price cuts you are currently enjoying.

Personalized Service

Almost everyone has experienced detached customer service while shopping at or using a big box service. These huge corporations are often insensitive to the intricate needs of their customers. You may need a commercial cleaning service to clean up a small space in your premises, but a corporate provider wants you to pay for the entire office block because they only clean a hundred square feet or more. That means you will pay for extra janitorial services you do not need or use. Without corporate one-site-fits-all policies and regulations, a locally-owned company will happily make adjustments to meet your unique situation by offering personalized janitorial services.

Satisfaction Guaranteed

Smaller, locally-owned cleaning companies rely on referrals to grow their business. They must ensure that their clients are satisfied with their services and will go above and beyond to exceed expectations. Negative feedback spells doom for a family-owned janitorial company, which makes them willing to bend over backward to meet and exceed the needs of their clientele.

The biggest factor setting the local commercial cleaning business apart is the fact that large, national cleaning companies are, first and foremost, driven by their bottom line, while small, family-owned cleaning companies aim to provide personalized and tailored solutions to other business in their community.